Ultimate Guide to Solving Amazon Prime Video Sound Issues

As an Amazon Prime subscriber, you may have encountered sound issues while streaming content on the platform. These sound issues can range from poor audio quality to audio cutting out altogether. In this article, we will explore the common causes of Amazon Prime sound issues and provide troubleshooting steps to help you resolve the problem.

prime video sound issues

Causes of Amazon Prime Sound Issues

Internet connectivity: Poor or unstable internet connection can impact streaming audio and video quality, resulting in sound issues.
HDMI Cable: If the HDMI cable is not properly connected or damaged, it can cause audio loss while streaming content on Amazon Prime.
Incompatible device: The device used to stream Amazon Prime content may not be fully compatible with the app or website.
Volume settings: Volume settings on the streaming device may be set too low or turned off, resulting in no sound.

As you have landed on this page we hope you are Amazon Prime Subscriber . In our earlier articles we have covered few articles how to cancel amazon prime membership & reset amazon prime video pin.

Troubleshooting Amazon Prime Sound Issues [ Tips & Tricks ]

Troubleshoot network speed: Improving internet speed can resolve sound disturbances while streaming on Amazon Prime.

Increase system volume: If the system volume is too low, it can cause sound issues while streaming on Amazon Prime.
Restart device: Restarting the device can clear temporary glitches or bugs and refresh the connection between the device and the internet.
Troubleshoot hardware issues: In some cases, the sound cutting out can be caused by hardware issues such as speakers or headphones.

Note : This trick may or may not help but its worth to try once : “Checking the status of the Amazon Prime service can help determine if the issue is with the service or the device.

Uninstall & Reinstall Amazon Prime : If you are experiencing sound issues with Amazon Prime Video, reinstalling the app may resolve the problem. Here’s how to do it:

  • Go to your home screen and locate the Amazon Prime Video app.
  • Long press the app icon to access the menu options, then tap on Uninstall.
  • To reinstall the app, open the Google Play Store on your device and search for Amazon Prime Video.
  • Tap the Install button next to the app, and wait for the installation to complete.
  • Once the app is reinstalled, open it and sign in with your Amazon Prime account.
  • Test streaming a video to see if the sound issues have been resolved.

If the sound disturbances persist, consider reaching out to the Amazon Prime Video support team for further assistance. Click here

By following these troubleshooting steps, you can resolve Amazon Prime sound issues and enjoy seamless streaming.


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